Dispatch & Delivery

Packaging

We dispatch and deliver our dolls with care so they arrive in the same pristine condition they were shipping in.

Dispatch Times.

We usually dispatch your order the next business day. The courier picks up orders at 4 pm on weekdays and they start their journey to you.

Stock Levels.

We do enter our stock on the website or offer a pre-order button if you are after a product we have sold out of. If there is ever a stock issue, we will ring or email you straight away to make sure your shopping experience is as stress-free as possible.

Shipping Costs

Shipping rates are calculated at the shopping cart based on your location, be sure to enter your delivery location and it will populate the costs for you.

Shipping Times.

Delivery usually takes the following amount of business days. We will send you an alert to let you know it is on its way.

  • New Zealand: 3 - 5 business days
  • Australia: 5-10  business days
  • United Kingdom: 7 - 14 business days
  • U.S.A: 7 - 14  business days
  • Japan: 7 - 14  business days